PRIVACY POLICY
ONE DIGITAL VITAE LLC (the “Company,” “we,” “us,” or “our”) respects your privacy and values your relationship with us. This Privacy Policy explains how we collect, use, share, and safeguard information provided by you when you visit or use our website, Abstract Frame Syndicate (the “Site”), and when you purchase or inquire about our design services.
Please take a moment to review this Privacy Policy carefully. By accessing or using our Site, you acknowledge the practices described in this Privacy Policy. If you do not agree with this Privacy Policy, please discontinue use of the Site.
When Do We Collect Your Personal Information?
We may collect personal information when you voluntarily provide it to us. For example, we may collect information when you purchase a design service, submit an inquiry, contact customer support, request information, provide project details, submit feedback, or otherwise communicate with us through the Site.
You are not required to provide personal information in every circumstance. However, certain information may be necessary for us to process an order, communicate with you, provide requested design services, or respond to your inquiries.
What Personal Information May We Collect?
The types of personal information we may collect include:
Contact information, such as your name, mailing address, email address, and telephone number.
Payment-related information necessary to process your purchase, such as transaction details and payment information provided through our payment processor.
Account information, such as your username, password, and profile information, where an account is required or voluntarily created.
Project-related information, including information, files, content, design requirements, preferences, and feedback that you provide in connection with our design services.
Information you provide when communicating with us through email, telephone, contact forms, or other available communication channels.
Credit Card and Payment Information
We do not sell, rent, share, or disclose customers’ credit card or debit card information to third parties. Payment information is processed through our payment processing providers and may be shared with those providers only as necessary to securely authorize and process your transaction, prevent fraud, comply with applicable laws, or fulfill other legal or regulatory requirements.
We do not retain complete credit card numbers or security codes when such information is handled directly by our third-party payment processor, except where permitted or required by applicable law and payment-processing requirements.
What Kind of Tracking Do We Use on Our Site?
We may automatically collect certain technical information when you visit or use our Site. This information may include your Internet Protocol (IP) address, browser type and version, operating system, referring URL, pages viewed, general Site activity, and other technical information related to your use of the Site.
We may use cookies, web beacons, pixels, and similar technologies to help operate our Site, remember preferences, understand how visitors use our Site, improve functionality, analyze traffic, and measure the effectiveness of our content and services.
Some third-party services used on our Site may also use cookies or similar technologies in accordance with their own privacy policies. These technologies may collect information such as IP address, browser information, referring pages, and information about interactions with the Site.
You may be able to disable or manage cookies through your web browser settings. Please note that disabling cookies may affect certain features or functionality of the Site.
How Do We Use Your Personal Information?
Once collected, we may use personal information for the following purposes:
Providing Design Services. We may use your information to process purchases, understand project requirements, communicate with you, provide design services, deliver design-related materials, and manage your project.
Processing Payments. We may use information necessary to process and confirm payments for design service packages purchased through the Site.
Customer Support. We may use your information to respond to your questions, requests, support inquiries, and other communications.
Communications. We may use your contact information to send important service-related communications, including order confirmations, project updates, support responses, and other information related to your purchase or use of our services.
Marketing Communications. Where permitted by applicable law and where required, with your consent, we may use your information to send optional promotional communications about our design services. You may opt out of marketing communications at any time.
Site Improvement. We may use information to administer, maintain, analyze, and improve our Site, services, functionality, security, and user experience.
Legal and Security Purposes. We may use information to investigate suspected fraud or misuse, enforce our Terms & Conditions, protect our rights and property, maintain security, and comply with applicable laws, regulations, legal processes, or governmental requests.
How Do We Share Your Personal Information?
We do not sell or rent your personal information to third parties.
We may disclose personal information to trusted service providers when necessary to operate our Site and provide our design services. These service providers may include payment processors, hosting providers, technology providers, email service providers, analytics providers, and other vendors that perform services on our behalf.
We may also disclose information when required by law, legal process, court order, governmental authority, or when reasonably necessary to protect the rights, safety, security, or property of the Company, our customers, or others.
Data Security
We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.
However, no method of transmission over the Internet or electronic storage system can be guaranteed to be completely secure. Therefore, we cannot guarantee absolute security of your information.
Your Privacy Rights
Depending on applicable law, you may have certain rights regarding your personal information, including the right to request access, correction, update, or deletion of certain personal information.
To exercise an applicable privacy right or submit a privacy-related request, please contact us at [email protected].
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our services, business practices, technology, or applicable legal requirements. Any updated Privacy Policy will be posted on this page with the revised effective date where applicable.
Contact Us
If you have questions about this Privacy Policy or how we handle personal information, please contact us:
ONE DIGITAL VITAE LLC
6709 La Tijera Blvd Unit #1002, Los Angeles, CA 90045, USA
Email:
[email protected]
Phone:
8337247033
Customer Service: [email protected]
Customer Service Phone: 8337247033
Support Hours: Monday to Friday 9:00am–9:00pm and Saturday 9:00am–6:00pm.